Troubleshooting

You cannot start game window

Please check your pop-up blocker - we launch games new windows - so pop-ups have to be unblocked for our web site. Don't worry - we don't display any pop-up ads.

You cannot install our games

There might be a problem with your browser. It's possible that you have set your security level too high. Set your security level as Medium and you should avoid this problem. To install our games you need to have admin privileges.

If you still cannot install our games, try to download and launch one of the game sets:

The games are installed automatically when started for the first time. When a new game is made available on the server, the newer version of the game replaces the outdated files. If the new game does not install automatically, it is necessary to remove the previous version files from the disc manually, deleting both graphic and music files, as well as game codes. Then, when starting the game for the second time, the system should install the newest version.

Outdated game versions are the most frequent reason why the error described as server transmission error is given.

I have problem with payments

If you have any problems with the payment system please contact:

Lukasz Nowak
email:
phone: +48 12 2939855


Please prepare the following details:
  • your login
  • used payment system,
  • date of transaction(timezone),
  • detailed description of problem.

Refunds are given at the discretion of the management of this site. Please send us a detailed description of your case - we will analyze it as quickly as possible and will notify you about our decision.

We provide invoices for services purchased by Moneybooker, PayPal or Worldpay payments systems. Please send us:
  • your name,
  • your address,
  • tax number (in case of clients for EU),
  • transaction id (you can find it here).